WARRANTY

WARRANTY POLICY

Effective Date: Warranty coverage begins from the Date of Invoice

1. WARRANTY COVERAGE OVERVIEW (LIMITED & CONDITIONAL)

Thrifty Engines provides a limited warranty on used engines, transmissions, and select auto parts, strictly subject to the terms and conditions stated herein.

All products sold are pre-owned automotive components.

This warranty applies only to verified mechanical or functional failure of covered internal components, occurring under:

  • Normal operating conditions
  • Proper installation
  • Full compliance with all requirements outlined in this policy

No other warranties, express or implied, are provided.

2. COVERED COMPONENTS – ENGINES (INTERNAL ONLY)

Warranty coverage is strictly limited to the following internal engine components:

  • Engine block
  • Cylinder heads
  • Pistons
  • Crankshaft
  • Camshaft
  • Rockers and internal lubricated parts

NOT COVERED (INCLUDED FOR CONVENIENCE ONLY)

The following components may be supplied with the engine but are NOT covered under warranty under any circumstances:

  • Switches and sensors
  • Wiring, harnesses, and electronics
  • Belts, hoses, and cables
  • Water pumps
  • Gaskets and seals
  • Electrical or electronic components

Failure of any non-covered component does not constitute a warranty claim.

3. WARRANTY DURATION

  • Warranty duration and coverage type for engines and transmissions are established at the time of sale and are governed solely by:
    • The Warranty Contract
    • The Order Invoice
  • Other auto parts are covered for 30 days from the date of delivery.

Warning: Any verbal statements or general marketing language are overridden by the written warranty terms confirmed at purchase.

4. PERFORMANCE VS. APPEARANCE DISCLAIMER (NO EXCEPTIONS)

Thrifty Engines guarantees mechanical performance only.

External condition and visual appearance are NOT guaranteed

The customer expressly acknowledges that:

  • Used engines may be up to 35 years old
  • External wear such as rust, stains, discoloration, surface corrosion, oil residue, dirt, scratches, and signs of prior use are normal and expected
  • External condition does not affect mechanical performance
  • External appearance is not a valid reason for refusal, return, cancellation, refund, replacement, or dispute

Any appearance-related concerns must be reported within 7 calendar days of delivery.No claims will be accepted after this period.

Warning: Do NOT refuse delivery due to external appearance.

Refusal for appearance-related reasons will result in:

  • Mandatory 20% restocking fee
  • Full two-way shipping charges
  • No refund of shipping, handling, or processing fees

All engines are pre-tested prior to shipment.

5. INSTALLATION REQUIREMENTS (MANDATORY – FAILURE VOIDS WARRANTY)

To maintain warranty eligibility, ALL of the following are mandatory:

  • Installation must be performed by an ASE-certified mechanic
  • Installation invoice with shop details must be retained
  • A diagnostic report is required for any warranty claim

Warning: Failure to meet ANY installation requirement voids the warranty immediately and permanently.

6. WARRANTY CLAIM PROCEDURE (STRICT COMPLIANCE REQUIRED)

If a problem occurs, the customer must:

  1. Contact Thrifty Engines immediately
  2. Stop operating the vehicle
  3. Do NOT dismantle, repair, or modify the product
  4. Submit all required documentation:
    • Order number
    • VIN
    • ASE-certified installation invoice
    • Diagnostic report
    • Photos/videos (if requested)

Warning: Retaining, operating, or failing to report a suspected defective product within 30 days may void the warranty.

7. WARRANTY RESOLUTION (SOLE COMPANY DISCRETION)

For approved claims only, Thrifty Engines, at its sole discretion, may:

  • Replace with a similar unit (subject to availability), OR
  • Issue a refund

IMPORTANT LIMITATIONS

  • Labor charges are NOT covered
  • Refunds or replacements are limited strictly to the original purchase price
  • No compensation for downtime, delays, or associated costs

8. RETURNS, CANCELLATIONS & RESTOCKING FEES (STRICT – NO EXCEPTIONS)

Order Cancellation

  • Cancellation within 24 hours of purchase is permitted only if the order has not been processed or prepared
  • Cancellation after 24 hours results in a 20% restocking fee
  • Once shipped or prepared, the order cannot be cancelled
  • Cancellation or refusal after shipment results in:
    • 20% restocking fee
    • Full two-way shipping charges

Warranty Returns

  • Shipping is covered only for approved warranty claims
  • Refusal of a warranty replacement is considered voluntary cancellation
  • Cancellation results in:
    • 20% restocking fee
    • Two-way shipping charges
    • No refund of shipping or handling fees

9. COMPATIBILITY & VIN VERIFICATION

  • Compatibility is verified using a VIN-based fitment system
  • Incorrect vehicle information provided by the customer:
    • Voids warranty
    • Requires customer to pay price difference plus two-way shipping

Refusal of a corrected replacement incurs a 20% restocking fee.

10. NON-REFUNDABLE DEPOSITS

The following deposits are non-refundable under all circumstances:

  • Inventory hold deposits
  • Special order deposits

11. WARRANTY VOID CONDITIONS (AUTOMATIC & IMMEDIATE)

Warranty is void if ANY of the following occur:

  • Failure to report visible issues within 7 days
  • Installation after 30 days from delivery
  • Missing required documentation
  • No ASE diagnostic report
  • Accidents, misuse, abuse, or neglect
  • Unauthorized repairs or modifications
  • Overheating or lubrication failure
  • Missing or melted heat tabs
  • Electrical or electronic issues
  • Oil leaks from seals or gaskets
  • Product returned altered or dismantled
  • Incomplete troubleshooting prior to inspection

12. LIMITATION OF LIABILITY

Thrifty Engines is not liable for:

  • Downtime or inconvenience
  • Towing or transportation
  • Rental vehicles
  • Loss of income or business
  • Direct, indirect, incidental, or consequential damages

Liability is limited to the maximum extent permitted by law.

13. TRANSMISSION WARRANTY REQUIREMENTS

To maintain warranty validity:

  • Replace filter, pan gasket, and front seal
  • Properly seat torque converter
  • Flush all coolers and lines
  • Use manufacturer-approved fluid only
  • Replace external sensors and computers
  • Clear error codes
  • Complete required reprogramming
  • Inspect transmission before RMA approval

Failure to comply voids warranty.

14. CVT TRANSMISSION REQUIREMENTS

For CVT units:

  • Transmission controller replacement is mandatory
  • OEM fluid only (Nissan CVTs require genuine Nissan fluid)
  • Follow manufacturer installation procedures

Failure to comply voids warranty.

15. NON-TRANSFERABILITY

This warranty:

  • Applies only to the original purchaser
  • Is non-transferable
  • Is valid only for the vehicle listed on the invoice

16. CUSTOMER SUPPORT COMMITMENT

  • Dedicated relationship managers
  • Warranty assistance during coverage period
  • Knowledgeable support team
  • Pre-installation checklist available

17. CONTACT INFORMATION

Thrifty Engines

📧 Email: info@thriftyengines.com

📞 Phone: 1-800-853-2180

🕘 Business Hours:

  • Monday – Friday: 09:00 AM – 06:00 PM
  • Saturday: 10:00 AM – 04:00 PM
  • Sunday: Closed